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For all plan member inquiries relating to claims, benefit eligibility, plan member and provider online services, or payment status, etc…
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Should you have any questions or concerns, please do not hesitate to contact our Customer Service Centre at 1.888.711.1119.
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How to find us ?
Western region
Vancouver
3433 North Road, Suite 220
Burnaby, BC V3J 0A9
Contact Us
Toll free: 1.800.665.1494
Local: 604.444.4408
Fax: 604.444.4413
Calgary
Bow Valley Square 1, Suite 310
202 6th Avenue SW
Calgary, AB T2P 2R9
Contact Us
Toll free: 1.888.962.8533
Local: 403.262.8533
Fax: 877.612.1159
Central region
Toronto
5140 Yonge Street, Suite 2100
Toronto, ON M2N 6L7
Contact Us
Toll free: 1.800.268.6613
Local: 416.221.7001
Fax: 416.221.0350
Montreal
2020 -1002 Sherbrooke Street W
Montreal, QC H3A 3L6
Contact Us
Toll free: 1.855.789.9214
Local: 514.788.8938
Southwestern region
London
255 Queens Avenue, Suite 1220
London, ON N6A 5R8
Contact Us
Toll free: 1.800.265.4429
Local: 519.673.4410
Fax: 519.673.3097
Windsor
8677 Anchor Drive, P.O Box 1606
Windsor, ON N9A 6W1
Contact Us
Toll free: 1.800.265.5615
Local: 519.739.1133
Fax: 519.739.0200