Our Regional Offices:
Vancouver, British Columbia
Three Bentall Centre
595 Burrard Street, Suite 833, Box 49265
Vancouver, BC V7X 1L2
Customer Service: 1-888-525-7587
Sales Office (toll free): 1-800-665-1494
Sales Office (local): 604-444-4408
Calgary, Alberta
Bow Valley Square 4
250-6th Avenue SW, Suite 1220
Calgary, AB T2P 3H7
Customer Service: 1-888-525-7587
Sales Office (toll free): 1-833-941-8533
Sales Office (local): 403-262-8533
Windsor, Ontario
8677 Anchor Drive, P.O. Box 1606
Windsor, ON N9A 6W1
Customer Service: 1-888-525-7587
Sales Office (toll free): 1-800-265-5615
Sales Office (local): 519-739-1133
London, Ontario
255 Queens Avenue, Suite 1220
London, ON N6A 5R8
Customer Service: 1-888-525-7587
Sales Office (toll free): 1-800-265-4429
Sales Office (local): 519-673-4410
Toronto, Ontario
Toronto (North York)
5140 Yonge Street, Suite 2100
Toronto, ON M2N 6L7
Customer Service: 1-888-525-7587
Sales Office (toll free): 1-800-265-4429
Sales Office (local): 519-673-4410
Toronto (Etobicoke)
185 The West Mall, Suite 800
Toronto, ON M9C 5L5
Customer Service: 1-888-525-7587
Sales Office (toll free): 1-866-626-6642
Sales Office (local): 416-626-6642
Toronto (Downtown)
487 Adelaide St W Suite 301,
Toronto, ON M5V 1T4
Customer Service: 1-888-525-7587
Sales Office (toll free): 1-855-789-9214
Sales Office (local): 514-788-8938
Mississauga, Ontario
#500 - 130 Dundas Street
East Mississauga, Ontario L5A 3V8
Sales Office (toll free): 866-725-2212
Sales Office (local): 905-232-2322
Montréal, Québec
1 Place Ville-Marie, Suite 1410,
Montréal, QC H3B 2B6
Customer Service: 1-888-525-7587
Sales Office (toll free): 1-855-789-9214
Sales Office (local): 514-788-8938
Rouyn-Noranda, Québec
94, avenue du Lac, bureau 200
Rouyn-Noranda QC J9X 4N4
Customer Service: 1-888-525-7587
Sales Office (toll free): 1-855-789-9214
Sales Office (local): 514-788-8938
Québec City, Québec
Complexe Jules-Dallaire-T3, 1190 – 2820 Boulevard Laurier
Québec, QC G1V 0C1
Customer Service: 1-888-525-7587
Sales Office (toll free): 1-844-201-1012
Sales Office (local): 418-656-9341
Halifax, Nova Scotia
5112 Prince Street
Halifax, NS B3J 1L3
Customer Service: 1-888-525-7587
Sales Office (toll free): 1-855-789-9214
Sales Office (local): 514-788-8938
Media inquiries
Mandy Mail
Executive Vice President, Head of Marketing Communications & GreenShield Cares
Your concerns matter
If you have an issue with a claim, your eligibility, payment status or anything else related to your benefits, let our Customer Service Centre know.
You can also click here for our customer complaint resolution process.
Unclaimed property
"Unclaimed property” refers to property like cheques, refunds and other payments held by GSC that have not been accessed by or transferred to the owner within a prescribed period of time. GSC makes reasonable efforts to locate and notify the owners of unclaimed property so it can be returned. However, there may be circumstances where the owners cannot be located.
If you believe you are the owner of unclaimed property being held by GSC, or if you have questions about our unclaimed property policies and procedures, please contact us at the following address:
Attention: Ombudsman
Green Shield Canada
5140 Yonge St, Suite 2100
Toronto, ON M2N 6L7
Fax: 416.733.1955
Email: ombudsman@greenshield.ca
If you would like to initiate a search for unclaimed property, please complete this GSC Unclaimed Property Request Form and include it with your submission to the Ombudsman.
Please note that in Alberta unclaimed property must be delivered to the province for administration. In these circumstances, the administrator maintains a public registry that is accessible and searchable online. Residents of Alberta are encouraged to search the public registry for any unclaimed property. For more information, please refer to the Alberta Treasury Board and Finance, Tax and Revenue Administration (TRA).
Contact us
Contact us directly for more information about our products and services using the following methods.
Our Customer Service Centre is available Mon to Fri 8:30 a.m. – 8:30 p.m. ET.